Service Providers
Property Preservation Contact Company Names Mailing Information Key Contacts Title/Department Phone ABN/AMRO see CITIFinancial contacts Aegis Mortgage Corp. 9990 Richmond Ave. Kathy Thompson Default Support Manager 713 458 6687 Aegis Wholesale Ste 400 kathleen.thompson2@aegismtg.com Aegis Lending Houston, Texas 77042 Aegis Funding Field Service Contact Aegis Homequity David Mazanek, Safeguard 800 852 8306 david.mazanek@safeguardproperties.com ext 1261 Citi Residential Lending Olivia Barton Property Preservation Team Lead 949-862-3472 Ameriquest Mortgage Services olivia.barton@citi.com ext 38535 Kim Guevara Property Preservation Manager 909.484.2952 kim.guevara@citi.com ext 38458 Field Service Contact David Mazanek, Safeguard 800 852 8306 david.mazanek@safeguardproperties.com ext 1261 Aurora Loan Services (ALS) 327 Inverness Drive South Brandon McGill Property Services Manager 720-945-4775 Englewood, Colorado 80112 rimcgill@alservices.com Field Service Contact David Mazanek, Safeguard 800 852 8306 david.mazanek@safeguardproperties.com ext 1261 Avelo Mortgage 600 E. Las Colinas Blvd. #620 Kyla P Oberg Property Preservation Specialist 972 910 7038 Irving, TX 75039 kyla.oberg@avelomortgage.com Bank of America, N.A. 475 Cross Point Parkway Barbara Komisarof Foreclosure Supervisor 716.635.2970 fka NationsBank Getzville, NY 14068-9000 Barb.Komisarof@bankofamerica.com Barnett Bank 716 635 2000 Boatmen's Bank Field Service Contact David Mazanek, Safeguard 800 852 8306 david.mazanek@safeguardproperties.com ext 1261 Beal Bank Brian Everheart 469 467 5917 beverheart@bealbank.com Chase Home Finance LLC 3415 Vision Drive Charlotte Minturn ("Lynn") High Risk Supervisor 614-422-2332 Columbus, Ohio 43219 charlotte.l.minturn@chase.com high.risk.violations@chase.com Field Service Contact David Mazanek, Safeguard 800 852 8306 david.mazanek@safeguardproperties.com ext 1261 Chevy Chase Bank Debbie Graham 301 939 4059 djgraham@chevychasebank.net CitiFinancial Mortgage Company, Inc. 1111 Northpoint Drive JoAnn Roder Property Preservation Specialist 800 423 8158 ABNAMRO Mortgage Group, Inc. Att: Property Preservation joann.roder@citigroup.com extension 13456 Coppell, Tx 75019 Kelly Lyon 800 423 8158 kelly.j.lyon@citigroup.com Extension 13456 Field Service Contact David Mazanek, Safeguard 800 852 8306 david.mazanek@safeguardproperties.com ext 1261 Countrywide Home Loans 7105 Corporate Drive Community Advocacy Team 888 200 5872 PTX A 274 communityadvocate@countrywide.com Fax: 972 781 4158 Plana, Texas 75024 Armando "Mandy" Lopez Property Comp Specialist, REO - Marketing 972 918 8592 Armando_D_Lopez@countrywide.com Credit Suisse Dave Neugebauer 212 325 0180 Credit Suisse Financial david.neugebauer@credit-suisse.com DLJ Mortgage Capital Credit Suisse First Boston First Niagara Bank 6950 S. Transit Rd. Trish Harris Banking Officer, Residential Mortgage Default 716 625 7689 P.O. Box 514 trish.harris@fnfg.com Lockport, NY 14095-0514 HSBC Mortgage Services, Inc. 961 Weigel Drive Khalid Mahmud Foreclosure Unit Manager 800-333-7023 Beneficial Ohio Inc. Elmhurst, Il 60126 khalid.x.mahmud@us.hsbc.com ext 7912 Household Realty Corp. Att: Prop Preservaton HSBC Mortgage Services Cheryl Page Property Preservation Manager 813 612 3175 636 Grand Regency Blvd cheryl.a.page@us.hsbc.com Brandon, FL 33510 Luigi Gualario 813-571-8768 luigi.e.gualario@us.hsbc.com HSBC Mortgage Corporation Barbara Willard 2929 Walden Ave barbara.a.willard@us.hsbc.com 716 651 6779 Depew, NY 14073 Ann Lewis AVP Default Administration Manager,REO and P&P 716 651 6776 ann.e.lewis@us.hsbc.com Field Service Contact 800 852 8306 David Mazanek, Safeguard ext 1261 david.mazanek@safeguardproperties.com HUD 5312 Bolsa Ave, Ste 200 LuAnn Kogler Director of Mortgage Relations Michaelson, Connor & Boul, Inc. Huntington Beach, CA 92646 luann.kogler@mcbreo.com 714 230 3628 Mgmt & Marketing Contractor Mary Cambero 714 230 3600 for Hud's FC Homes Mary.Cambero@mcbreo.com Ext 2405 Mike Bao Regional Property Management Manager 480 941 8737 Mike.bao@mcbreo.com Kerry Neterer Executive Director of Sales & P&P 888 622 7361 kerry@mcbreo.com Key Bank Regina Linden 800 451 2274 Ext. 6826 M & T Bank M&T Bank Preservation Manager 800 724 1633 One Fountain Plaza, 6th Floor propertypreservation@mandtbank.com Buffalo, NY 14203 Field Service Contact 800 852 8306 David Mazanek, Safeguard ext 1261 david.mazanek@safeguardproperties.com National City Bank Att: Property Preservation Property Preservation Team 937 910 4953 National City Mortgage Co. 3232 Newmark Drive Tammy Walder Hazard Claims Specialist 1 800 367 9305 dba Commonwealth United Mortgage Miamisburg, Ohio 45342 tammy.walder@ncmc.com Ext. 54953 dba Accubanc Mortgage Megan Russell 440 546 6979 National City Mortgage Inc. Gail Klein Property Preservation Team Lead National City Mortgage Services gail.klein@ncmc.com Regina Issac-Giles Foreclosure Sprvsr. Govt.Post Sale National City Consumer Loan Services 6750 Miller Road regina.isaac-giles@ncmc.com Brecksville, Ohio 44141 Kathy Prorock To identify who is servicing a property, The team will identify which entity is servicing the loan and provide contact information. Any escalated complaint or concern can be directed to Deborah Oakley no matter which National City entity is involved. you may call the Property Preservation Team at National City Mortgage, 937-910-4953. Field Service Contact David Mazanek, Safeguard 800 852 8306 david.mazanek@safeguardproperties.com ext 1261 Ocwen Loan Servicng, LLC Ocwen Loan Servicing Bibi Ghanie Senior Analyst 561 682 7207 Ocwen Financial Corporation 1661 Worthingon Road bibi.ghanie@ocwen.com Ocwen Federal Bank FSB Suite 100 West Palm Beach, FL 33409 Field Service Contact David Mazanek, Safeguard 800-852-8306 david.mazanek@safeguardproperties.com ext 1261 PHH Mortgage PHH Mortgage Michelle Steward 856 917 4036 Cendant Mortgage 4001 Leadenhall Rd Michele.Steward@mortgagefamily.com Safeguard Properties Client Liasion CUNA Mortgage Mt. Laurel, NJ 08054 Coldwell Banker Mortgage Mailstop SVPP InstaMortgage Merrill Lynch Charles Schwab Safeguard Properties, Inc Field Service Contact American Express 650 Safeguard Plaza David Mazanek, Safeguard Brooklyn Heighs, OHIO 44131 david.mazanek@safeguardproperties.com Plaza Home Mortgage Mary Eckholdt Quality Control Manager 858 346 1208 Mary.Eckholdt@PlazaHomeMortgage.com ext 208 Pyramid Real Estate Services code@pyramidrealestate.com 918-622-3690 HUD M&M Contractor for ext 237 KS, MO, OK, KY, and TN Regions Mortgage 215 Forrest Street Denise McLaurin Legal Claims Administrator 601 554 2386 P. O. Box 18001 Denise.Mclaurin@Regions.com Hattiesburg, MS 39401 Paula Gilliland Legal Claims Processor 601-554-2463 paula.gilliland@regions.com Saxon Mortgage Services, Inc. 4708 Mercantile Drive North Paul McAllister Manager of Loan Review 817-665-7308 Meritech Mortgage Services, Inc. Fort Worth, TX 76137 mcallisterp@saxonmsi.com Cram Mortgage Service, Inc. US Bank Home Mortgage 4801 Frederica Street Christennia hall Safeguard Properties Client Liasion 270 852 5644 US Bank NA Owensboro, KY 42301 christennia.hall@usbank.com Leader Mortgage Field Service Contact 800 852 8306 David Mazanek, Safeguard ext 1261 david.mazanek@safeguardproperties.com Wells Fargo Home Mortgage 8005 Jordan Creek Parkway Sherilee Massier Manager 515 324 2872 WFHM West Des Moines, IA 50266 sherilee.massier@wellsfargo.com 515 324 2796 Eli Stover Damaged Properties & Property Preservation Eli.C.Stover@wellsfargo.com